Privacy Policy

TERMS & CONDITIONS

These terms and conditions govern the use of the website www.threelittlecubs.co.uk and your relationship with Three Little Cubs Ltd.

By accessing and using our website, you agree to comply with our terms and conditions. These terms govern your use of our site and any products or services offered through it. Please read them carefully before proceeding.

Our terms and conditions outline important information such as user rights, account registration, payment methods, and privacy policies. We strive to provide a secure and convenient shopping experience for all our customers and ask that you adhere to our guidelines while using our site.

These terms affect your rights and liabilities under law. If you do not agree to these Terms, please do not use the website. By ordering any of our goods or services, you agree to be bound by these Terms.

1. AGREEMENT
By using the Website you agree with these terms and authorise us to transmit information to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

2. CHANGES AND AMENDMENTS
We reserve the right to

  • revise these terms and conditions from time to time by updating this page. You should check this page regularly to ensure that you are familiar with any changes.

  • modify or remove, temporarily or permanently, this website without any notice to you;

  • disable any user account at any time, if in our opinion you have failed to comply with any of these terms.

3. REGISTRATION
By using this website, you confirm that:

  • you are legally capable of entering into binding contracts;
  • you are at least 18 years of age;
  • the personal information which you are required to provide when you register is true, accurate, current and complete in all respects.

4. PRIVACY POLICY
When you shop on the website we will require you to provide personal details for us to identify you. We will treat your personal information, such as your name, e-mail address, billing address, delivery address, credit card or other payment information, as confidential.

We may use your contact details on 3rd party shipping sites in order for you to receive delivery updates.

5. DISCLAIMERS AND LIMITATION OF LIABILITY
We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
We make no warranty that the function of the website will be uninterrupted and without errors, that the website or the server are free of viruses or anything else that may harm or destroy your device.

7. THIRD PARTY LINKS
The Website may include links to third party websites that are not controlled by us. We are not responsible for the content on these third party website and we do not endorse you to visit these websites.

8. ORDERS
All orders are subject to acceptance and availability. Any orders placed by you on the website are treated as an offer to purchase the goods or services provided by us. We reserve the right to reject such offers at any time. The conclusion of a contract between you and us will take place when we

  • debit your credit, debit card or PayPal account
  • dispatch the goods to you, at which time we shall send you an e-mail dispatch confirmation.

We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the website.


The risk for the products will be transferred to you once they have been delivered to the delivery address you provided when ordering on the website. We accept no liability when you provide an incorrect delivery address or where you fail to collect the products from the provided delivery address.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time prior to the order being completed. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we dispatch the goods to you or commence the services.

9. CANCELLATION RIGHTS AND RETURNS
You have the right to cancel any contract completed with us within 28 days from the day on which you acquire physical possession of the goods.

Please note that we will only accept unused items in original packaging and with original tags still attached, you will be responsible for the costs of returning the goods to us. Initial shipping costs are non-refundable.

Please refer to our Return and Refund Policy for more information.

11. ORDERS RETURNED TO US DUE TO AN INCORRECT OR INCOMPLETE ADDRESS

We will not accept liability for orders that are returned to us after an unsuccessful delivery due to an incorrect or incomplete address. We are happy to ship the same order again at the buyers cost. 

10. PRICE
All prices on the website are in UK Pounds and inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right to change prices at any time without any notice to you.

11. PAYMENT
Payment can be made by any of the specified payment methods. Payment will be debited and cleared from your account before the dispatch of the goods to you.
We accept following payment methods:

  • Stripe – debit/credit card
  • PayPal

You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

11. INTELLECTUAL PROPERTY
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

12. USE OF WEBSITE
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We do not guarantee and are not responsible for the security or privacy of the Website and any information provided by you. You must carry the risk associated with the use of the Internet.

13. LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

13. PROMOTIONAL  OFFERS

From time to time, we may offer promotional discounts or special deals on our products and services. These offers may come with specific terms and conditions that apply, such as expiration dates, product exclusions, or minimum purchase requirements. Be sure to review the details of any promotional offer before redeeming it to ensure you meet all necessary criteria.

We value our customers and aim to provide the best possible value for your purchases. Keep an eye out for our latest promotions and take advantage of our special offers to save on your favourite products.

14. EU CUSTOMERS

We are delighted to now ship to the EU as well as the UK. EU customers please note that any applicable Import Tax or Duties will be the sole responsibility of the recipient and will be payable to your customs department. We advise you to familiarise yourself with your country’s import regulations and associated fees.

15. DIGITAL PATTERNS AND MAKE YOUR OWN KITS

Our digital patterns are the intellectual property of Three Little Cubs and are protected by copyright laws. Reproducing or selling these patterns in any form is strictly prohibited.

However, items made from our digital patterns can be sold. We only ask that credit is given to Three Little Cubs for the pattern used.

While our Moses Basket has been certified under BS EN 1466:2023, this certification does not apply to any basket made from our pattern or kit. We advise that you have the product tested independently by a reputable company to obtain this certification yourself.

We want to ensure the safety and quality of your products, and this precaution is important for meeting industry standards and regulations.

Three Little Cubs holds no responsibility for any products that are made from our digital patterns.

 

Thank you for choosing our website. If you have any questions or concerns about our terms and conditions or promotional offers, please don’t hesitate to contact our customer service team. We’re here to assist you and provide the information you need to make informed decisions about your online shopping experience.